KEYNOTE: Silence Kills

Seven Critical Conversations in Hospitals: Why Silence Kills

Speak Up to Prevent Medical Errors and Save Lives.

Everyyear 195,000 people die in US hospitals due to medical errors. Too often, well-meaning professionals in healthcare organizations choose not to speak up when they have concerns about a colleague's behavior, decisions or actions.

Silence Kills: The Seven Critical Conversations for Healthcare study links people's competence in discussing emotionally and politically risky issues in healthcare to important outcomes such as

- Patient safety

- Quality of care

- Nurse staff transformation

This study advises healthcare professionals to create a work culture where they can speak up before problems occur, as a vital part of saving lives. Learn how to have these seven critical conversations to take communication in your healthcare organization a step further and dramatically transform your organization.

This interesting presentation considers seven categories of conversations that people in health care need to master:

• Breaking rules in the health sector
• Human Error
• Lack of Support
• Inadequacy of Employees
• Weak Teamwork
• Disrespect
• Micromanagement

To book this talk now

contact us

In this presentation, you will learn how to speak clearly, skillfully and respectfully with each person about health care issues when it is most needed. With these teachings, you can reduce medical errors, increase patient satisfaction and save lives.

Speaker Bahar Sen

Duration: 1 - 3 hours

Participants Health Care Workers

www.successprogramme.com +90 216 6816381