KEYNOTE: Critical Skills for Corporate Success

One of the biggest challenges we face atworkis other people Whatever our area of expertise, we need to work together with other experts in our organization, and that includes customers, not forgetting them. Every day, we have to "face" other people. A lot of people. Sometimes with stubborn people. People who are wrong. None of us is alone in being delusional about other people. Almost everyone has experienced the challenge of securing the results they want when working with other people.

Our partner VitalSmarts has spent the last 30 years personally researching and solving this challenge. In particular, it has discovered that the way people interact with others at two critical moments has a huge impact on both personal and organizational success:

CriticalConversations®: Conversations where the stakes are high, emotions are strong, and opinions differ, people who encourage open dialog during Critical Conversations are seen to create harmony, compromise, and secure outcomes.

CriticalAccountability®: People who identify and resolve performance gaps - when there is a difference between what is expected and what actually happens - are seen to strengthen accountability, eliminate inconsistency and reduce resentment.

People who master both skills know how to surface the best ideas, make the highest quality decisions, and overcome challenging or resistant performance and expectation gaps.

Based on the award-winning training programs Critical Conversations and Critical Accountability, as well as the bestselling books of the same names, this talk guides listeners through the steps of mastering two critical skills for organizational success: dialogue and accountability.

The results experienced by organizations that teach their employees dialogue and accountability skills:

• Productivity & Quality Increase
• Stronger collaboration in teamwork
• Increased Productivity and Efficiency
• Psychological and Physical Safety
• Decrease in Personnel Turnover Rate

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Based on the award-winning training programs Critical Conversations and Critical Accountability, as well as the best-selling books of the same names, this talk guides listeners through the steps to master two critical skills for organizational success: dialogue and accountability.

Inspiring Speaker : Bahar Sen

Duration: 1 - 3 hours

Participants From General to Management level

www.successprogramme.com +90 216 6816381