Seven Critical Conversations in Hospitals: Why Silence Kills
Speak Up to Prevent Medical Errors and Save Lives.
Everyyear 195,000 people die in US hospitals due to medical errors. Too often, well-meaning professionals in healthcare organizations choose not to speak up when they have concerns about a colleague's behavior, decisions or actions.
Silence Kills: The Seven Critical Conversations for Healthcare study links people's competence in discussing emotionally and politically risky issues in healthcare to important outcomes such as
- Patient safety
- Quality of care
- Nurse staff transformation
This study advises healthcare professionals to create a work culture where they can speak up before problems occur, as a vital part of saving lives. Learn how to have these seven critical conversations to take communication in your healthcare organization a step further and dramatically transform your organization.
In this presentation, you will learn how to speak clearly, skillfully and respectfully with each person about health care issues when it is most needed. With these teachings, you can reduce medical errors, increase patient satisfaction and save lives.
Speaker Bahar Sen
Duration: 1 - 3 hours
Participants Health Care Workers
www.successprogramme.com +90 216 6816381